The training program for Freight Forwarders is a mandatory training program for all Customs Agents jointly implemented by the East Africa Revenue Authorities (EARAs) and the national freight forwarding associations affiliated with the Federation of East African Freight Forwarders Associations (FEAFFA). The course is offered to individuals already practicing or intending to practice in the clearing and forwarding industry throughout the East African region.
The updated EACFFPC curriculum has both the Certificate and Diploma courses. Training is conducted at physically at the training institutions of revenue authorities in the EAC region. FEAFFA in partnership with industry stakeholders has also availed online training via the FEAFFA Online Resource Centre (FORCE). Click here for details (Link).
Additionally, FEAFFA has developed the Continuing Professional Development (CPD) Management System to support the roll-out of the CPD Programme in East Africa. The CPD Programme aims at keeping practitioners abreast of the changes within the industry. Click here for details.
The EACFFPC Training Programme is intended to equip trainees with the necessary skills, competencies, and values desirable in Customs and freight forwarding in order to:
The Certificate course is structured in 3 areas of learning each consisting of either one or several units. It consists of the following groupings:
Customer Care and Communication Skills, Numeracy Skills, Digital Literacy, Self-Management Skills, Occupational Safety, Health and Environmental Practices, Ethics, and Integrity.
The Diploma course is structured in 3 areas of learning each consisting of either one or several units. It consists of the following groupings:
Communication Skills, Numeracy Skills, Digital Literacy, Entrepreneurship Education, and Employability Skills.
Marketing Skills, Human Resource Management, Financial Management, Ethics, Integrity & Corporate Governance, Health & Safety in Clearing and Forwarding.
Customs module; Customs Clearance of Cargo, Customs Valuation, Tariff Classification, Rules of Origin, and Customs Management System.
Freight Forwarding Module; International Freight Forwarding Operations, International Trade, International Mode of Transport, Insurance for Freight & Forwarding and Information Communication Technologies (ICT) in Forwarding
Warehousing Module; Warehousing Administration, Warehousing Operations, Warehousing Design and Functionality, Warehousing Inventory Management and Technologies for Warehousing
Logistics Module; Multimodal transport, Transport and Logistics, Containerization, Special cargo, Transportation and Logistics & the Law
Practical Module; Industrial attachment.
The online training is available at the Training schools of the East African Revenue Authorities (EARAs).
FEAFFA has also partnered with industry stakeholders and developed FEAFFA Online Resource Centre (FORCE) and Integrated CPD Management System to augment the existing methods of learning across the region. The two systems are: