EACFFPC Course Structure

The training program for Freight Forwarders is a mandatory training program for all Customs Agents jointly implemented by the East Africa Revenue Authorities (EARAs) and the national freight forwarding associations affiliated with the Federation of East African Freight Forwarders Associations (FEAFFA). The course is offered to individuals already practicing or intending to practice in the clearing and forwarding industry throughout the East African region. 

The updated EACFFPC curriculum has both the Certificate and Diploma courses. Training is conducted at physically at the training institutions of revenue authorities in the EAC region. FEAFFA in partnership with industry stakeholders has also availed online training via the FEAFFA Online Resource Centre (FORCE). Click here for details (Link).

Additionally, FEAFFA has developed the Continuing Professional Development (CPD) Management System to support the roll-out of the CPD Programme in East Africa. The CPD Programme aims at keeping practitioners abreast of the changes within the industry. Click here for details.

The EACFFPC Training Programme is intended to equip trainees with the necessary skills, competencies, and values desirable in Customs and freight forwarding in order to: 

  • Enable them to discharge their roles competently as Customs agents.
  • Entrench professionalism in the services offered by Freight Forwarders, especially in Customs clearing.
  • Enhance ethical conduct, good governance, and integrity in the profession.
  • Facilitate trade.

The Certificate course is structured in 3 areas of learning each consisting of either one or several units. It consists of the following groupings:

  1. Basic Units of Learning

    Customer Care and Communication Skills, Numeracy Skills, Digital Literacy, Self-Management Skills, Occupational Safety, Health and Environmental Practices, Ethics, and Integrity.

  2. Core Units of Learning
    • Customs Module; – Customs Clearance of Goods, Classification of Goods, Customs Valuation, Rules of Origin, and Customs Management Information Systems.
    • Freight Forwarding Module; Freight Forwarding Operations, Port Operations, Carriage of Goods
    • Warehousing and Transport Module; Warehousing Operations, Warehousing Storage, Industrial attachment)

The Diploma course is structured in 3 areas of learning each consisting of either one or several units. It consists of the following groupings:

  1. Basic Units of Learning

    Communication Skills, Numeracy Skills, Digital Literacy, Entrepreneurship Education, and Employability Skills.

  2. Common Units of Learning

    Marketing Skills, Human Resource Management, Financial Management, Ethics, Integrity & Corporate Governance, Health & Safety in Clearing and Forwarding.

  3. Core Units of Learning

    Customs module; Customs Clearance of Cargo, Customs Valuation, Tariff Classification, Rules of Origin, and Customs Management System.

    Freight Forwarding Module; International Freight Forwarding Operations, International Trade, International Mode of Transport, Insurance for Freight & Forwarding and Information Communication Technologies (ICT) in Forwarding

    Warehousing Module; Warehousing Administration, Warehousing Operations, Warehousing Design and Functionality, Warehousing Inventory Management and Technologies for Warehousing

    Logistics Module; Multimodal transport, Transport and Logistics, Containerization, Special cargo, Transportation and Logistics & the Law

    Practical Module; Industrial attachment.

The online training is available at the Training schools of the East African Revenue Authorities (EARAs).

FEAFFA has also partnered with industry stakeholders and developed FEAFFA Online Resource Centre (FORCE) and Integrated CPD Management System to augment the existing methods of learning across the region. The two systems are:

  1. FEAFFA Online Resource Centre (FORCE) View More
  2. Continuing Professional Development (CPD) Program View More